Transcom PH

Apply for Customer Care or Technical Support

  • locationBacolod City, Philippines
  • job typeFull time
Tayo na sa Transcom! Start a great career with us by applying as "Techincal Support or Customer Service Representative".
We want to make your Transcom experience extra special so take advantage of these great benefits once you work with us:
  • We've got you covered! HMO coverage from day one (1) of employment.
  • Shuttle service to all employees - safe, comfortable and FREE! With a wide coverage of pick-up/drop-off points.
  • Your meal is on us! We offer FREE MEALS to all employees with perfect attendance through our Transcom Rewards card.
  • No nanny? No worries! We have a child care facility with onsite nurses to take care of your little ones while at work!
  • Health is wealth! We've also got an on-site pharmacy to cater to your medical and nutritional needs on top of the many health and wellness programs we implement for the benefit of all employees.
  • Mutual savings benefit for employees in order to help you save and prepare for your future. On top of a separate retirement plan that the company also offers, this voluntary savings scheme allows eligible employees to save 2-10% of their monthly basic salary. Tenured employees have the opportunity to increase their savings through the matching company contribution. Thus, the longer an employee stays with Transcom, the bigger the opportunity for bigger savings.
  • Buy books and school supplies at a discounted rate through our partnership with the leading bookstore company in the Philippines.
  • Plus a lot more perks when you join our Transcom family.
Responsibilities
  • Uphold global standards in Customer Service
  • Provide a trouble-free and fun interaction with customers of defined client projects
  • Perform assigned customer service, telemarketing, and back office tasks
  • Impart a positive customer service experience with the aim to promote long-term partnership between the company, client, and shareholders
Job Requirements
  • Customer service experience is preferred but not required
  • At least College Level. High School Graduates with at least 6 months experience in a BPO are also encouraged to apply.
  • Must be at least 18 years old
  • Willing to work at our BACOLOD site.
  • Willing to work in a fast-paced yet fun-loving and family-oriented environment
If interested, you may visit our RECRUITMENT OFFICE located at Lopue’s South Square, Brgy. Tangub, Araneta Highway.  We are open Mondays to Fridays, 9:00 AM to 5:00 PM. You can also have a fast and easy application processing by sending us a message on Facebook - @TranscomAsiaPH

About Transcom PH

Transcom has been in the Philippines since 2007. We currently have facilities located in Pasig, Mandaluyong, Iloilo and Bacolod.

Visit our recruitment hubs located at:

PASIG
Las Fiestas Road, Frontera Verde Compound, Pasig City 

ILOILO
Cyber Road cor. Megaworld Boulevard, Iloilo Business Park, Buhang Taft North, Mandurriao, Iloilo City

BACOLOD
Lopue's South Square, Araneta Highway, Brgy. Tangub, Bacolod City

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